About Us

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Smart Idea's Vision Our business is about people. We create exciting environments in which people grow.

Our hierarchy of needs:

Our People, Our Clients, Our Shareholders – in that order.

Why do we exist?

When our people grow, our clients grow: As our people grow, we learn how to deliver better solutions to problems – some of which our clients don’t know they have. When we solve these problems, our client’s businesses grow more profitable (and we build their trust further).

When our clients’ business grows, they tell their people and their clients. When they tell their people and their clients, our business grows.

It’s really a simple philosophy – its called win-win.

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A World Class Leader in Document Solutions

Previously part of the Reunert Group of companies, the company has had a credible history spanning many years as a business leader, serving the needs of South Africa’s top companies. The company began life as Panasonic in the mid-80s and has retained its strength with this brand. In May 2017, Reunert Ltd agreed to uncouple the Distribution Business from the Direct B2B Branches. The Direct B2B business and the 3 branches were purchased by the current and previous senior management in an MBO in order to unlock greater value to the clients through a skilled, dedicated and innovative management team.

A new entity – Smart Idea was created for the more than 2 500 valued customers, over 4000 machines, 240 million (and growing) prints, and most importantly the wonderfully passionate and driven team who make this formidable business deliver results every day to our valuable and mostly long-time clients.

Smart Idea is an Authorised Dealer for PanSolutions which distribute the ever reliable Kyocera Document Solutions in addition to being an authorised dealer for the never- say-die Panasonic PABX business systems. In addition to these global giants, Smart Idea has a Smart product and service offering, which has been specifically selected to enable your business technologically.

Decades of working with many leading companies has given us a birds-eye view of what good companies do better. Enabling us to fine-tune our offering and innovate.

The Group is led by MD Steve Tetluk, who has been in this industry since the early 90’s, and involved with the Panasonic OA business in various forms for 17 years.

Gareth Wilmot leads the sales teams around the country as Sales Director, ably assisted by the various Branch and Sales Managers across the country – he has held various Senior Sales positions in the group since 2000, culminating in GM for the largest branch in 2014 – Gauteng.

Smart Idea Structure and Range of Solutions

Regional Sales and Service Points of Presence

With our own nationwide footprint in Gauteng, Cape Town and Durban in addition to a 12 strong regional dealer network, we are ideally placed to effectively manage service and supply regionally for you.

Regional dealer and branch points of presence:

Leading Brands / Outstanding Products

Smart Idea has the capacity to support the largest electronics brands such as Kyocera Document Solutions and Panasonic PABX Systems and was recently approved as an Authorised ECN Service Provider for VoIP B2B.

Serving the needs of business for decades, we have the technical knowledge and business acumen to create systems that not only ensure you get the most out of your assets, but that streamline productivity and your business run better and more profitably.

Providing a comprehensive range of business hardware

combined with state-of-the-art software applications, The Smart Group offers powerful tools to optimise your output. Through the services of highly professional IT Consultants, Smart Idea’s service bridges the gap between technology and business.

We offer a complete range business solutions including:

Kyocera Low, medium and high volume A4 and A3 colour/monochrome multifunctional devices
Riso Comcolor Industrial High Volume Printers
Panasonic PABX systems and switchboards
ECN VoIP Solutions
Panasonic scanners and related software solutions.
Best of Breed CCTV Solutions
A wide range of Access Control
Star Leaf Video Conference Solutions
Innovolt Power Management & Consulting

Our Head Office Complex 14 Kyalami Crescent, Kyalami Business Park, Kyalami, Johannesburg

With our Head Office based centrally in Kyalami, Midrand to effectively service the needs of our clients in Gauteng, Smart Idea offers nationwide service and support through a network of local PanSolutions dealers as well as our very own regional branches in Durban and Cape Town.

Meeting the needs of business and offering quick-turnaround with 24/7/365 service delivery (in our branches only) and a very responsive service in all regions in the economy.

Furthermore, Smart Idea has direct access to a PanSolutions dealer presence in neighbouring countries in the region including Swaziland, Botswana, Mozambique and Namibia. Thus extending innovation and service, beyond our borders.