Testimonials

“Goeie diens, ‘n ekstra tree en ‘n vriendelike gesindheid is soos hoendertande… SKAARS! Veral as mens nog ‘n ongeduldige klient het wat 200km van Kaap is en niks van rekenaars / printers weet nie.

Grootmens wêreld kry mens maar min ‘n “well done”. ‘n Opregte WELL DONE vir Burton. Ek sal self sy hand wil vat en in sy oë kyk… sy diens en gesindheid teenoor Liefieland Kleuterskool se printer en frustrasie was bloot puik.

Geduldig was daar langer as 2h oor n whatsapp video call, stap vir stap, baie duidelik, nie moeite om te herhaal aan ons verduidelik / hulp / leiding gegee. 

Terugvoering na koppe gekrap was, was spoedig en kommunikasie is doeltreffend en behulpsaam.

As mens sulke diens, gesindheid en aanhou help tot oplossing gevind is, is ‘n week sonder ‘n printer niks. 

Baie dankie Burton. Jou diens, vriendelikheid en geduld was TOPS. 10 uit 10! (En glo my, ek is nie die maklikste klient nie)

Well done!”

– Liani Huysamen

“I would like to take a moment and thank you for outstanding customer service.

The Technician had repaired the printer and as always was very professional, courteous and walked me through the process of how to manage the waste toner box in the future.

His knowledge is specialised and detailed ensuring that I am able to do this myself. A kind word of appreciation for taking the time to come out.”

– Davine Cochrane
Office Administrator

“Dear Sir / Madam

Your trailing e-mail as well as our request for an urgent service call earlier on even date bears reference.
We barely logged a call when Vincent pitched at our offices to attend thereto. What a pleasant surprise it was and Vincent really is a friendly, though professional technician.

This truly is amazing service from you and we wish to commend you for that.
We are pleased to have you as our service provider and trust that we can continue to have a good working relationship for many years to come.

We will definitely recommend your services to our friends and colleagues.

Have a blessed day.”

– Deon Bouwer
Bouwer Attorneys

“Dear Smart Idea. Just want to take the opportunity to thank the company for their excellent service at Equilibrium Elementary School. Especially Uncle Bassil for his excellent work and patience giving the school a good service.”

– Rushaan Philander
Principal

“We wish to place on record the excellent service we received from your technician, Edward Dube. He went beyond and above our expectations in sorting out the numerous problems we have been encountering over the last few days/weeks with our printer. Edward only left the offices once he was totally satisfied that everything was working efficiently like it should. We certainly hope that when we need a technician on call out again we have the pleasure of his services again. Please convey, once again, to Edward, our gratitude. Thank you.”

– Heng A. Hakerman

“I’m happy to let you know we are very pleased with the service we received from Basil regarding the installation of the new printer at Brightfields. He demonstrated to us how the new printer operates. He is skilful, friendly, and helpful.”

– Zelda Draai

“On behalf of Lami Cleaning and Hygiene Care we would like to compliment Simon Chabane for the excellent service and professional behavior. We just wanted to express our deep gratitude for the dedicated work he did for us, al of us here at Lami were most impressed by his jovial demeanor and professionalism.”

– Roshni Kaiser
Director

“Dear Marc. I just wanted to say thank you for the new printer which I am so happy with. Thanks for arranging delivery and installation even though all the paperwork is not done. This is highly appreciated. I also want to add how happy I am with Basil’s work in installing the machine and setting all the codes and folders. He s really is a gracious and helpful person and he deserves high praise. Basil has always churned out very satisfactory and professional service to us at all times. What an asset to your team. “

– Vinodha Rowdee

“Dear Harold. The Printer was installed today. Thank you so much for your generosity and commitment to disadvantaged communities. This equipment will enhance the services we provide in terms of professional presentations and the like. Please do convey our thanks to Ashraff and Solomon for the efficient manner in which they completed the installation, and their client interaction skills. Thanking you once again.”

– Russell Davy
Manager

“I requested that Basil call as we are familiar with him and very happy with his level of service and expertise. Michael advised that Basil was booked for 2 clients that afternoon already but that he would make a call to see if Basil could attend to our call-out request as well.

I am extremely happy to report that a short while after I logged the call, Basil was at JAG to fix the issue with the printer/copier.

Both Michael and Basil went out of their way to attend to and resolve the call-out in a very short amount of time.

They are great ambassadors of Smart Idea.

Thank you once again for the excellent service.”

Claudia Walker
– JAG Catering Equipment Services

“We would like to commend Smart Idea on the excellent service we receive when phoning in and requesting technical assistance. We must make special mention of Solomon– he is always courteous, friendly and willing to assist wherever he can.

Once again, thank you!”

– Laura Botes
Earth Zone Properties

“The team and I at BABIRSA Clothing manufacturers would like to extend our thanks to The Smart Idea Group for their incredible service delivery. Having battled against time and Eskom to achieve our deadlines and production for the last few years to now being energy efficient and without any downtime. This has given us such peace of mind and reduced our stress tremendously. 
 
Their sales team, were able to grasp and understand our needs as well as pressures to install in a timeous manner.
The team installing the solar inverter and battery power solution were professional and were extremely mindful of the nature of our business. They kept their work neat without a single area to clean. After sales and installation service has been informative and constant we have a full understanding of the system and thanks to The Smart Idea Group, Can now confidently grow our production output with sustainability.
 
I can highly recommend their energy solutions be it for domestic or commercial use, the difference working with such professionals makes is Incomparable. 
 
We look forward to expanding on our energy solution as we grow steadily together.”

– Theresa Giannuzzi
BABIRSA